Agency in Focus

SOTC Travel is adapting to meet the dynamic needs of Indian travellers. Its president & country head - Holidays and Corporate Tours, S D Nandakumar, shares more about the company’s key focus areas, strategic expansion into regional markets and travel trends

Sandeep Khetarpal, founder of ZOTrav, a B2B travel marketplace, is working towards building a more connected and customisable experience for travel sellers by addressing the platform’s recent developments, emerging destination trends, technology hurdles faced by small agents, and plans to expand into new markets

Please throw some light on the latest developments in your agency. We are actively implementing significant changes in our operational strategies to align with the...

Poonam Kelwani, CEO of Gujju Tours, is positioning the company as a leading player in India’s B2C travel market. With curated group tours, personalised holidays and value-driven itineraries, the company is investing in digital tools to boost customer engagement and efficiency. Kelwani discusses the latest developments, outbound trends, and the company’s growth roadmap

With domestic tourism in India experiencing strong growth, Ved Khanna – managing director of Tourwala Enterprises and president of the Association of Domestic Tour Operators of India (ADTOI) – believes it is the right time to shift focus beyond the overcrowded destinations of Goa, Himachal, and Kerala

Hari Ganapathy, co-founder of Pickyourtrail, discusses the company’s plans to expand its offline stores to build consumer confidence and reach deeper into India’s non-metro markets, as well as the evolving trends in outbound and domestic travel