Agency in Focus

Sandeep Khetarpal, founder of ZOTrav, a B2B travel marketplace, is working towards building a more connected and customisable experience for travel sellers by addressing the platform’s recent developments, emerging destination trends, technology hurdles faced by small agents, and plans to expand into new markets

With a focus on expanding global connectivity, leveraging tech-driven tools and enriching customer experiences, Travomint is charting its next phase of growth. Alok K Singh, chairman and CEO, Travomint discusses the company’s latest developments and strategic roadmap

With outbound travel booming across Rajasthan, Arley Tourism is expanding its services and introducing new products to meet rising demand for luxury experiences, multi-country itineraries and niche travel segments – director Sandhya Hiteshi shares how the company is gearing up for 2026 and the trends shaping the Rajasthan travel market

With domestic tourism in India experiencing strong growth, Ved Khanna – managing director of Tourwala Enterprises and president of the Association of Domestic Tour Operators of India (ADTOI) – believes it is the right time to shift focus beyond the overcrowded destinations of Goa, Himachal, and Kerala

Poonam Kelwani, CEO of Gujju Tours, is positioning the company as a leading player in India’s B2C travel market. With curated group tours, personalised holidays and value-driven itineraries, the company is investing in digital tools to boost customer engagement and efficiency. Kelwani discusses the latest developments, outbound trends, and the company’s growth roadmap

Hari Ganapathy, co-founder of Pickyourtrail, discusses the company’s plans to expand its offline stores to build consumer confidence and reach deeper into India’s non-metro markets, as well as the evolving trends in outbound and domestic travel

As Ashish Verma, regional general manager – North & South Asia at Intrepid Travel, charts the company’s next phase of growth, the focus is firmly on balancing scale with purpose

As travellers increasingly seek authentic cultural experiences and meaningful journeys, K Vijay Mohan, managing director of Andhra Pradesh-based Holiday World, is tapping emerging opportunities through tribal immersion programmes and a focus on Buddhist tourism – he outlines his expansion strategy, market priorities and outlook for tourism growth in the state

With more than two decades’ experience across aviation, tourism representation and travel management, Rasika Mathur, founder and director of RAS Travels, shares her entrepreneurial journey, the challenges of building a travel business, advice for aspiring women entrepreneurs, and her growth roadmap for the coming years

Arun Anand, managing director of Midtown Travels, outlines how global uncertainties, weak demand in key source markets and a shortage of skilled manpower are affecting the inbound sector – he also points to opportunities in wellness and Buddhist tourism, and calls for stronger global promotion to improve India’s competitiveness