Plaza Premium Group has extended its ALLWAYS concierge and passenger services to Terminal 2 (T2) at Hong Kong International Airport, extending its operations across both passenger terminals.
The new ALLWAYS service counter is located at Landside, Level 7, Check-in Hall Aisle V and offers meet-and-assist services, limousine transfers, porter services, luggage wrapping, wheelchair assistance and document services.
The company said the expansion builds on its seven service counters in Terminal 1, which have operated since 2022.
Premium services are aimed at travellers requiring personalised airport assistance, including celebrities, VIPs and event guests, while additional services are available for general passengers.
Plaza Premium Group general manager of Hong Kong operations Michael Yang said the T2 opening would help provide a more consistent airport experience while supporting growing passenger demand at the airport’s expanded facilities.
The ALLWAYS T2 counter operates daily from 05.00 to midnight, with premium services including meet-and-assist, porter and limousine transfers available by advance booking.
