Air India has extended its partnership with Amadeus to include local domestic content for travel sellers at points of sale in India through the Amadeus Travel Platform. The airline also expanded its multi-year distribution agreement with Travelport to include New Distribution Capability (NDC) content and servicing.
Building on an existing agreement with Amadeus to distribute international content, the deal will see Air India’s NDC content integrated into the Amadeus Travel Platform with the content being made available to travel sellers in 2024. With NDC technology, the airline will be able to further enhance the shopping experience for travellers by providing richer content and supporting better upsell of its branded and ancillary products.
Nipun Aggarwal, chief commercial & transformation officer, Air India, commented that with this addition, Air India will be able to showcase its products on a global scale, access new markets, and grow its customer base across all platforms.
Meanwhile, the expanded agreement with Travelport confirms the future delivery of a complete NDC solution which will provide Travelport’s global network of travel agencies the ability to easily search, shop and service Air India’s product offerings.
Commenting on delivering a complete solution that makes it easy for agents to access and service Air India’s content and offers, Nipun Aggarwal, chief commercial and transformation officer at Air India said: “Travelport+ will elevate our technology investment and the future roll out of NDC-sourced content, so that together, we can ensure agents and travellers have a seamless, modern retailing experience.”
This renewed agreement between Travelport and Air India ensures that Travelport subscribers continue to have simplified access to Air India’s extensive network of destinations, which will continue to expand and evolve.
