Top News ACI World’s new tool assists airports to plan capacity increases By TTG Asia / Posted on 22 July, 2021 8:30 Airports Council International (ACI) World has released a new tool to assist airports in terminal planning to increase capacity as the global recovery from the pandemic continues. The new Static Capacity Tool – developed by ACI World Business Partner Redwater Consulting Group – will assist airports in evaluating the level of resource and equipment needed throughout the airport passenger journey. ACI World’s Static Capacity Tool will help airports to optimise their operations during recovery It will also help assess queue length, queue time and breaking points with a particular focus on the challenges arising from physical distancing. The tool has been designed to evaluate any additional space or queuing requirements needed as a result of Covid-19 physical distancing measures and the impact of adding more process points to address additional health checks that have been introduced at many airports. The user-friendly tool allows non-technical airport employees to make use of the model through simple inputs and a painless user interface in order to assist airports in providing a safe and seamless passenger experience. The tool focuses on terminal process points including check-in (online, bag drop, traditional desks), security, emigration, immigration, boarding, and baggage reclaim. It uses average cycle times throughout each process point to generate an overall queue time for that process point. ACI World director general Luis Felipe de Oliveira said that the low-cost solution will “assist even small and medium-sized airports to prevent bottlenecks in the airports and improve the passenger experience”.