Asia/Singapore Sunday, 12th April 2026
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Omicron’s rapid rise hurts travel bookings in India

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A worrying rise in Omicron cases and the subsequent restrictions imposed by the central and state governments have dealt a fresh blow to Indian tourism, aviation and hospitality sectors, with a nosedive in demand due to travellers either cancelling or postponing their trips.

All international travellers have to undergo mandatory quarantine for seven days and a Covid test on the eighth day since Tuesday (January 11). Earlier, the state of West Bengal moved to restrict domestic flights from New Delhi and Mumbai, allowing airlines to operate flights only three days a week.

Rising Omicron cases weaken travel demand in India; Vittala Temple in Hampi, Karnataka, India pictured

“From January onwards, we are seeing cancellations from tourists. For the months of February to April, we had some queries which we expected to materialise in demand. But now, the clients have postponed their plans for an indefinite period,” said Sanjay Thakur, founder, East India Travel.

“Our tourist season is from October to April, so this tourist season, both domestic and international markets are gone.”

With the emergence of the new Covid variant and the recent trend of rising infections, a few states have already announced certain curbs on domestic air travel, posing a serious threat to domestic passenger traffic recovery in the near-term, credit rating agency ICRA Limited said in a statement.

One of India’s leading airlines, IndiGo, has said that owing to reduced demand, the carrier will be selectively withdrawing some of its flights from service. The airline anticipates that around 20 per cent of its current scheduled operations will be withdrawn from service.

“Owing to the increasing number of Omicron infections, large numbers of IndiGo customers are changing their travel plans. In response to customer needs, IndiGo is waiving change fees and is offering free changes for all new and existing bookings made up to January 31, for flights up to March 31, 2022,” the airline’s recent media communique read.

A large section of hoteliers are seeing cancellations in bookings and a drop in enquiries too.

Shubhadeep Dutta, general manager, Goldfinch Mumbai, said that the recovery process of the industry have once again taken a big hit with the fresh restrictions imposed by the state and central governments.

“Many tourists are cancelling or postponing their trips. The demand from the wedding segment has also taken a toll. Also, the queries for future bookings have gone down,” he added.

Vishal Lonkar, general manager, brand development, Renest Hotels & Resorts, said: “Omicron has come in just as the hospitality industry was steadily trying to recover and move towards normalcy.

“December was the busiest period for all the hotels and so, for us, (business) was largely unaffected and we were quite content with the sales and performance of our properties located in Manali, Shirdi, Gandhidham, Tirupati, Jaipur and Bandhavgarh.

“So far, cancellations have mostly been for our properties in Kolkata and Bangalore because of state-imposed restrictions and flight cancellations. Occupancy at our hotels in Manali and Bandavgarh have been going strong.”

He expects a slowdown in the coming weeks in view of rising Omicron cases, and adds that revenues from weddings will be impacted with numbers being restricted under the new guidelines.

Some hoteliers are hoping that a complete lockdown doesn’t happen as it would further aggravate challenges faced by the hospitality sector.

“After a sturdy third quarter, we are assuming that the last quarter will definitely witness a fall in revenues. As a sector, we are hoping that complete lockdowns will not be imposed, otherwise, it will take a comparatively longer time to recover,” said Rahul Deb Banerjee, vice-president, The Clarks Hotels and Resorts.

“The Indian hospitality industry anticipated the opening up of international routes, but in the current situation, it will not open soon. However, this time, the good thing is that cancellations are not high as people are postponing their trips for future.”

Assam looks to promote lesser-known destinations beyond Kaziranga

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The north-eastern Indian state of Assam is looking to promote lesser-known destinations and products in the state to increase tourist arrivals and expand its tourism ambit.

Presently, the tourism in the state is mainly centred around Kaziranga National Park, Manas National Park, Kamakhaya Temple and Majuli – a river island in the Brahmaputra River.

Baruah: Assam to promote lesser-known destinations and new products to sustain interest in domestic travel

“The infrastructure including road and railway network has improved across the state, offering much better connectivity. In the current pandemic times, our focus is mainly on domestic tourism and we want tourists to discover unexplored experiences that the region offers,” said Rituparna Baruah, chairman, Assam Tourism Development Corporation, while speaking to TTG Asia on the sidelines of North East Festival that concluded last week in Guwahati.

“Keeping this in mind, we are developing places like Deepor Beel, a freshwater lake, for tourism purposes. We plan to construct a bird watch tower and introduce houseboats on the water body. Already, Rs 130 million (US$1.7 million) has been sanctioned for the beautification of the lake.”

Deepor Beel lake at Guwahati is currently being developed for tourism purposes

Other tourism products the state is keen to promote include village tours; tea gardens of Dibrugarh, some of which also house heritage bungalows and golf courses; besides places like Dima Hasao that is the home to Haflong, the only hill station in Assam, and Bendao Baiglai Waterfalls.

Recently, vistadome coaches have been introduced in the train route between the state capital Guwahati and Haflong. The vistadome coaches offer panoramic views of the mountains, thanks to its glass-fitted ceilings and big window panels.

“Assam has many vibrant villages where festivities take place around the year. The oil city of Assam, Digboi, has the oldest oil well in operation in the entire Asia. North Guwahati has many archeological sites of British era. We hope that tourists would include tours of these places in their itineraries,” said Shreya Barbara, CEO, Landscape Safari Tours & Travels.

With the aim to promote its lesser-known experiences, the tourism department is planning to organise roadshows in New Delhi and Mumbai in the near future.

“We will also organise roadshows in international markets once the pandemic situation improves,” added Baruah.

Omicron surge prompts Malaysia to suspend umrah travel

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Malaysia’s health ministry will suspend umrah trips to Saudi Arabia for a month from Saturday (January 8), in light of the rising number of Omicron variant cases among returning Umrah pilgrims.

During this period, the health ministry and other relevant authorities will be carrying out a risk assessment and updating the SOPs for umrah travellers, including making booster vaccines mandatory for all pilgrims in the future as well as monitoring their health status while they are in Saudi Arabia.

Malaysia to suspend umrah travel for a month to curb rising Omicron cases

According to health minister, Khairy Jamaluddin, Omicron variant cases among Umrah pilgrims made up 64.08 per cent or 157 cases of the 245 cumulative positive Omicron cases detected in Malaysia as of January 6.

In a statement, Selangor Association of Travel and Tourism Agencies president, Fathir Badri, expressed disapproval of the umrah travel ban. He said a better solution would be to allow the Umrah pilgrimages to continue, but to tighten the SOPs for returning Umrah pilgrims at the airport.

He said about 10,000 pilgrims will be affected by the government’s latest decision as they have already obtained the umrah visa which includes hotel and transportation in Saudi Arabia, valued at RM3,500 (US$833).

He said refunds are not possible as payments have already been made to suppliers in Saudi Arabia, and also because the decision to postpone was made by the government of Malaysia and not Saudi Arabia.

Vistara names new CEO

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Indian full-service carrier Vistara has appointed Vinod Kannan as CEO, effective since January 1, 2022.

He replaced Leslie Thng who led the airline for more than four years, and is moving on to take up a senior appointment with Singapore Airlines.

With this change, Deepak Rajawat has been promoted to fill Kannan’s previous role as CCO.

Kannan started his stint with Vistara as the chief strategy officer in June 2019 and took over as CCO in January 2020 with the responsibility of developing, executing, and sustaining Vistara’s corporate strategy and ensuring the airline’s commercial success.

He played a pivotal role in launching Vistara’s international operations, expanding its domestic network and fleet size, and driving the airline’s steady growth during the pandemic.

Kannan spent over two decades working with Singapore Airlines and has held several senior positions in the airline’s head office in Singapore as well as overseas.

Vistara names new CEO

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New Hotelbeds tool helps travel agents spot market trends

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Hotelbeds has rolled out a new industry tool designed to help travel consultants tap into market trends and demand, while providing them with a unique insight, all in one place.

The Compass Pro, which is available to API clients, follows the launch of the bedbank’s award-winning market intelligence platform, The Compass, for web clients last year.

Hotelbeds’ new tool can help its clients to track room night growth in real-time

“Through a new web-based client portal embedded in Hotelbeds.com, our API clients will have access to personalised and granular information based on cutting-edge algorithms that are tailored to their business model and distribution strategy and ultimately designed to give them a real competitive advantage,” said León Herce, core commercial director at Hotelbeds.

The Compass Pro has been designed to provide tailored data and information for Hotelbeds’ clients, and to help them grow their business in three main ways:

• Bespoke data and intel. The web-based portal puts Hotelbeds’ clients in full control of their opportunities by converting complex data into easily understandable results. Travel agents can quickly see which properties will deliver an uplift in room night production, as well as identify opportunities by type and market (e.g., not mapped, inactive, etc.).

• Actionable insights. With the data provided, clients can check the progress of each opportunity and room night growth in real-time. Using visual dashboards, they can produce detailed reports to instantly evaluate the impact their actions have on their opportunities.

• Supporting growth. By empowering travel buyers with a data-driven tool, Hotelbeds is sharing the best data and market information directly with its clients, so they can discover the full potential of travel agents working with Hotelbeds.

Sri Lanka ambitiously aims for 2.3m tourists this year

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Sri Lanka has revised its initial forecast of inbound tourist arrivals for this year, setting a new highly ambitious target of attracting 2.3 million tourists, with special focus on the Indian, Middle Eastern and Russian markets.

Tourism minister Prassana Ranatunga told reporters at a media conference in Dubai on Monday that the government is hopeful for a rebound in the traditional markets in Europe in the latter part of 2022.

Sri Lanka revises tourist arrival target from 1.2 million to 2.3 million; St Anthony’s Church in Colombo pictured

“The 2.3 million tourist arrivals is a target that we want to aspire to and to generate an income of around $4.5 billion rupees (US$22.2 million),” Ranatunga was quoted as saying in the local Daily FT newspaper.

This marks a drastic upward revision of their inbound forecast for 2022 from last month, where tourism officials stated that they were projecting 1.2 million arrivals for 2022 – approximately half of the 2.3 million arrivals recorded in 2018, a record year for the country’s tourism industry.

According to local sources, the revised figure to pre-pandemic level is based on a likelihood of increasing arrivals from India, the Middle East and former Soviet states.

The Daily FT newspaper reported that provisional data showed that Sri Lanka finished 2021 with 194,495 tourist arrivals, with December attracting 89,506 visitors, the highest for a month since the pandemic’s onset.

India was the top source country for foreign tourist arrivals with 56,268 visitors; followed by Russia (16,894), the UK (16,646), Germany (12,442), and Ukraine (7,037), according to the report.

Ranatunga described the 2021 figure of nearly 195,000 tourist arrivals as an achievement amid the pandemic. “We hope this trend will continue. Our expectations are that tourist arrivals will improve to 100,000-125,000 per month in the first quarter of 2022,” he was quoted as saying.

However, that optimistic outlook is not shared by industry officials.

Tourist Hotels Association president M. Shanthikumar said hotels were hit by a wave of cancellations during the winter season, with an estimated drop of 30 per cent in bookings, due to the Omicron variant spreading fast in Europe.

But he pointed out that if there are no travel restrictions in place across 2022, tourist arrivals are likely to grow this year.

Historic hiking trail in Bhutan set to reopen after 60 years

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Come March 2022, the Kingdom of Bhutan will reopen the historic and sacred Trans Bhutan Trail for the first time in 60 years, following two years of extensive restoration.

The trail will be officially inaugurated by His Majesty the King of Bhutan, whose vision it was to restore the ancient route for tourism, adventure and connection.

Community tourism pioneer, G Adventures, chosen as launch partner of the Trans Bhutan Trail

From April 2022, international tourists will be able to walk the trail for the first time, simultaneously providing much-needed economic benefits to rural communities along the way.

Community tourism pioneer, G Adventures, has been selected by the Bhutan Canada Foundation, the non-profit that led the restoration of the trail, as the first group adventure operator when the trail launches to the public.

Two active trekking itineraries are on offer. The 11-day Camp the Trans Bhutan Trail trip features camping and homestays, while the 12-day Highlights of the Trans Bhutan Trail itinerary offers accommodation in homestays, locally-owned guest houses and hotels.

Yves Marceau, vice president of product at G Adventures, said the operator’s two tours focus on trekking specially selected parts of the 403km trail and connecting with local people to learn about Bhutanese life and culture, thus combining active travel and cultural immersion with the benefits of community tourism.

It is expected that Bhutan’s borders will reopen to tourism ahead of the Trans Bhutan Trail’s official opening ceremony in March 2022. The two new G Adventures trips on the Trans Bhutan Trail depart from May 1, 2022.

Mandarin Oriental, Shenzhen welcomes new GM

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Mandarin Oriental Hotel Group has appointed Mark S. Bradford as general manager of Mandarin Oriental, Shenzhen.

In this new role, Bradford will establish a new luxury Mandarin Oriental hotel in Shenzhen. The project is scheduled to open in early 2022 and encompasses 178 spacious guestrooms and suites, eight restaurants and bars, several event spaces and a spa.

The seasoned hotelier has two decades of experience with Mandarin Oriental, initially joining as hotel manager at Mandarin Oriental, Bangkok, and then taking on senior leadership positions in Chiang Mai, Marrakech, Manila and Jakarta.

Prior to this move, he was opening general manager of Mandarin Oriental, Wangfujing, Beijing.

Phuket Hotels Association welcomes new leadership

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Bjorn Courage has been named president of The Phuket Hotels Association, taking over from founding president Anthony Lark, who will continue to serve as a senior advisor.

Courage is the general manager of the InterContinental Phuket Resort, and has more than 25 years of experience in the hospitality industry. During the course his career, Courage has worked with many of the industry’s most iconic brands, including IHG, Hilton, Waldorf Astoria, Six Senses, and Mandarin Oriental. He also successfully completed Cornell University’s Executive Leadership programme.

Courage moves into the role of president at a time of optimism for Phuket’s tourism and hospitality industry. The island was one of the first South-east Asian destinations to safely reopen to international visitors when it launched the “Phuket Sandbox” programme in July 2021.

Since it was founded in January 2016, the Phuket Hotels Association has grown to represent 72 of the island’s top internationally-branded and independent luxury and midscale hotels and resorts, comprising just over 12,000 rooms. Each of these members has made a commitment to the destination and, through the Phuket Hotels Association, are actively investing in a sustainable future through long-term environmental and educational initiatives.

Lark, currently the executive director at HMD, Shinta Mani and Bensley Collection hotels, will continue to serve as senior advisor. Other members include Bill Barnett, a founder of the Phuket Hotels Association and managing director of C9 Hotelworks; David Keen, CEO of QUO; David Johnson, CEO of Delivering Asia Communications; Boon Yongsakul, chairman of Boat Pattana; and Saharat Jivavisitnont, executive director at Jee Teng Hospitality Group.