Powered by the family
Marriott International chooses to let its people-first culture lead it out of a stormy 2020, a decision that has created a year of incredible lessons and innovative solutions that benefited business performance, reveals Rajeev Menon, president, Asia Pacific (excluding China).
Full speed ahead
Nicholas Clayton, CEO of Capella Hotel, shares with Rachel AJ Lee why the group is pressing ahead to launch its Patina brand, how its properties repositioned swiftly to capture the domestic market, and his predictions for travel recovery.
Rebuilding travel demand
The pandemic has widened Hilton’s customer base, bringing in customers who are keen to splurge unused travel budgets on a better staycation, reveals Nils-Arne Schroeder, global brand head, Conrad Hotel & Resort and vice president, luxury & lifestyle, Asia Pacific, Hilton.
An intelligent approach
As ForwardKeys crosses its 11th year in the business of intelligence, co-founder and CEO Olivier Jager recounts how data application in the travel and tourism industry has evolved and how the research process has to roll with the pandemic's lightning-swift punches.
Ready for a rebound
Tourism-dependent Maldives is among the first Asian destinations to reopen to international tourists
An Asian flavour
BaliSpirit Festival, Indonesia
Yoga, music and dance is celebrated annually at the BaliSpirit Festival since its launch in 2008.
Positioned as a premier international destination event...
Trips that matter
Soul-stirring and eye-opening destination experiences are top of luxury travellers’ wishlist today, and this appetite will change how tours are curated
Bringing up NDC
The travel crisis has not disrupted New Distribution Capability (NDC) progression and has instead emphasised the standard’s ability to improve critical servicing and communication functions for airlines and agencies. Mark Ridley, head of airline distribution solutions and NDC [X] program, Amadeus, discusses its progress, challenges and what is being done to ensure it works for agencies
Open to work
New job opportunities are emerging in the hospitality and tourism industry but the weak hiring appetite is forcing job seekers to move elsewhere, putting the industry at risk of an exacerbated talent drain in the near future.
A long engagement
Former airline executive Dane Cheng has his leadership skills put to the test, as he steps into the role of Hong Kong Tourism Board’s executive director just as the city is plagued by civil unrest and on the cusp of a global tourism meltdown due to the Covid-19 pandemic.
