IHG Hotels & Resorts appoints new leadership team

IHG Hotels & Resorts has announced the following senior leadership appointments.

From left: Emma Hynes, Joel Gordon and James Young

Emma Hynes is the new director of operations – Australasia & Pacific. With 15 years of leadership experience across large hotel estates, she will lead the bulk of IHG’s Premium & Essentials-branded managed estate in Australasia, including the Crowne Plaza, voco and Holiday Inn brands.

Joel Gordon will start as director of operations, franchised, Australasia & Pacific on February 20, and will look after the IHG’s Franchised estate in the region, as well as provide additional support to parts of its managed estate.

James Young will take on the role of director of operations, luxury & lifestyle, overseeing the Luxury & Lifestyle estate which includes the InterContinental, Kimpton, and Vignette brands across Australasia and the Pacific.

From left: Sam Swaffield, Malcolm Zancanaro and Cameron Burke

Sam Swaffield, director of performance – JAPAC, will act as a conduit between IHG and the DOPs, setting the strategy for performance that will be adopted and embedded across the estate, as well as reducing complexity by streamlining initiatives, creating tools and support services.

Malcolm Zancanaro is the new director, new hotels Australasia & Pacific, and will focus on opening new hotels according to schedule. He has over 30 years’ experience in the hotel industry.

Cameron Burke has been appointed director, development Australasia & Pacific and he will drive the execution of IHG’s portfolio growth strategy for Australasia & the Pacific.

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