Tag: Personalisation
Reviving the hospitality industry by plugging into connectivity
The deployment of contactless and connected services, and the Internet of Things (IoT) has typically been gradual in the hospitality industry.
However, with the pandemic...
Personalisation, AI can help hoteliers drive ancillary revenue
With the rise of more sophisticated online bookers, hotels can cut their reliance on OTAs and grow revenue by changing their marketing strategy through...
Scaling NDC is a key enabler to rebuild travel
The last few years have seen steady progress on New Distribution Capability (NDC). However, the onset of the pandemic raised concerns that NDC might...
Princess Cruises ups service ante with on-demand feature
Princess Cruises is introducing a new on-demand service that allows guests to call a crew member to their exact location to make an in-person...
