Tag: Customer Experience
Marriott Bonvoy report highlights shifting hotel loyalty trends across Asia-Pacific
Marriott Bonvoy has released a new regional report examining how travel preferences and local market behaviours are reshaping hotel loyalty engagement across Asia-Pacific excluding...
Agoda introduces single checkout for flights, hotels and activities
Agoda has launched a new multi-product booking engine that enables travellers to book flights, accommodation and activities in a single transaction.
The update allows users...
Personalisation and privacy key as travellers expect frictionless experiences
Today’s travellers want personalised, seamless and instant, whether at the trip planning stage or during the trip itself, say industry experts during the Connected...
