Espire Hospitality Group has appointed Sanjay Kumar as director of operations and Kunal Sabharwal as director of sales.
With over 15 years of experience in operations management, Kumar will play a crucial role in optimising operations, streamlining processes, and driving overall efficiency within the organisation.
From left: Sanjay Kumar and Kunal Sabharwal
Sabharwal will be responsible for developing and executing strategic sales initiatives and driving revenue growth in his new role.
Amassing over two decades of experience in the hospitality industry, he has worked with India’s leading hospitality brands including Accor, Hilton, ITC, Ananta Hotels & Resorts and Radisson.
Mandarin Oriental has named Amanda Hyndman as its new chief people officer, and promoted Francesco Cefalú to the role of chief development officer.
Having been with Mandarin Oriental since 2007, Hyndman will oversee the development of human resources strategies that support the growth of the brand and colleague career development in her new role.
Cefalú, who joined the company in 2016 as regional development director for EMEA, will oversee the development of the group’s pipeline of hotels and residences worldwide.
Juergen Kreipl is the new general manager of Four Seasons Hotel Jakarta.
A seasoned hotelier with over thirty years of experience in global luxury hospitality, Kreipl’s enthusiasm is already driving results, with exciting new programming in the pipeline.
He most recently served as general manager of InterContinental Genève in Switzerland.
Family reunions through overseas vacations were a common sight as Covid-19 fears waned, isolation ended and international borders progressively reopened to travellers throughout 2022. This trend looks set to stay, with travel and tourism companies describing family travel as a growing and promising segment.
According to Agoda’s Family Travel Trend survey 2022, conducted in partnership with YouGov and released in December 2022, four out of five travellers will take a vacation with their immediate family in the next 12 months.
Four out of five travellers will take a vacation with their immediate family in the next 12 months, finds Agoda and YouGov study
The survey polled 10,000 travellers aged 18 and above from across Australia, Singapore, Malaysia, Indonesia, Thailand, Indonesia, the Philippines, Japan, Vietnam, Taiwan, South Korea, and the US.
While travelling with friends proves more popular than travelling with extended family, 52 per cent are keen to catch up with relatives on their vacation.
Travellers from Singapore (61 per cent), Taiwan (61 per cent) and Vietnam (59 per cent) are most likely to take at least one trip with immediate family, while the Philippines (47 per cent), Indonesia (40 per cent) and Malaysia (35 per cent) are most likely to plan two or more family jaunts in the coming year.
Family groups have featured strongly throughout 2022 for The Lux Collective’s portfolio of properties across Mauritius and Reunion Island, the Maldives and China, with Asian groups typically drawn to Lux* South Ari Atoll. In China, Lux* Chongzuo in Guangxi and the seven Lux* Tea Horse Road resorts in Yunnan are still attracting the domestic crowd since international travel access had only just eased in February.
The company’s CEO, Paul Jones, said this segment is lucrative, as it typically consists of five to six people per group across two to three generations; families prefer villas or interconnected rooms/suites that offer ample space for everyone, and they stay for six nights on average; family groups also gladly splurge on F&B, spa and group activities within the hotel or resort, observed Jones.
Amenities such as pools, kids’ clubs and family-friendly activities also score well with such multi-generational travel groups.
Family travel “continues to drive increased occupancy” this year, said Jones.
“We see a strong demand for family-friendly accommodation and experiences, as families prioritise quality time travelling together and creating memorable experiences post-Covid,” he said.
Family bookings are on the rise too at Radisson Hotel Group’s resorts. Andre de Jong, area senior vice president, South East Asia and Pacific, told TTG Asia that the Radisson Blu Resort Maldives, for instance, has seen “significant pickup in bookings of the family villa room type”.
The preference for spacious accommodations is not only driven by the need for comfort but also by the desire for more privacy and quality family time.
“We foresee demand continuing to increase with the return of multi-generational travel, thanks to the reopening of the Chinese market. Additionally, we are seeing positive trends in the Australian and European markets, especially during the school holidays,” said de Jong.
He pointed out that “families are increasingly travelling together for leisure and are willing to spend more on accommodation and activities”.
Shared wanderlust is benefitting tour operators too. Nick Lim, Asia CEO at The Travel Corporation (TTC), noted that whole family trips are on the rise for his brands since the resumption of travel, peaking during the school holidays.
Lim said improving ease of travel and greater confidence in vaccine efficacy for children and teenagers have helped to grow the appetite for travel among families. While there are still months to go before the November and December school holidays, families have booked up Trafalgar and Uniworld’s Christmas itineraries.
Escorted tours work great for families, as “(they) can sit back, relax and not worry about planning, safety or the complexity of coordinating transportation”, opined Lim.
He observed that family groups travelling with TTC brands are “worldly and often curious about the history, culture and the way of life of local people”, and they prefer “local, authentic experiences that connect them to their destination”.
“Tours with TTC are enriching for the entire family because children are exposed to the culture of the destination and of their fellow travellers from all over the world. Guests walk away from the destination with more than what history books can teach them,” he said.
A family visiting Italy can participate in Trafalgar’s Gladiators, Gondolas and Gold itinerary, where they will experience life as a gladiator at a Gladiator School in Rome
Family lures
Hoteliers say families from different geographical markets have specific holiday preferences.
Jones noted that European families typically seek out enriching programmes at kids’ club for the little ones, while the adults go for spa, watersports and cooking/pastry classes on their own.
De Jong said US and European families prefer off-site or outdoor activities that allow children to explore and discover the destination and immerse in local culture.
As for the Asian market, both Jones and de Jong agree that families tended to value time spent together.
“It is important to understand the different preferences of families from different markets that will enable them to reconnect with loved ones and create memorable moments together. By tailoring our offerings to cater to these preferences, we can ensure that families have a memorable and enjoyable vacation experience,” said de Jong.
That said, de Jong emphasised that “certain basics” remain for engaging families. Radisson Hotel Group’s family programme, Rad Family, is designed to enable families to create memorable moments together, no matter which property they are spending time at. F&B is an integral part of the programme, where hearty and healthy kid-friendly meals contribute to the complete vacation experience.
Launched in 2019, Rad Family is being rolled out progressively across hotels and resorts in the South-east Asia and Pacific regions. Pilot programmes are in the works for Radisson Blu Phu Quoc Resort in Vietnam and the soon-to-open Radisson Collection Resort Galle in Sri Lanka.
Over at The Lux Collective, collaboration with external partners ensures activity-packed vacations for its guests. A variety of family experiences are brought in throughout the year, such as Expert-led Workshops conducted by professional trainers and collaborators to deliver a mix of education and entertainment for everyone in the family.
Placing further emphasis on quality guest experiences, the company’s flagship brand Lux* recently unveiled a new Life Extraordinary campaign, through which breathtaking adventures, such as swimming alongside the whale sharks as a family, are curated under the banner, Extraordinary Experiences. These add to Lux* resorts’ signature onsite offerings, from tailor-made Lux* ME Spa and wellness sessions to unique guest activities like junk art galleries and film screenings on the beach.
Jones said all properties under the group are designed with families in mind. Interconnecting rooms are available in Lux* Le Morne, Lux* Grand Gaube, Lux* Belle Mare, and Lux* South Ari Atoll, while the Play kids club in all properties offers programmes for the young ones as well as for everyone in the family.
Differences in holiday preferences are also seen through tour choices. Lim noted that different TTC brands attract families with different priorities. For example, families that seek value and choice of experiences tend to pick Costsaver tours, while those that crave enriching experiences tend to gravitate towards Trafalgar tours.
That said, family group bookings are especially strong with Trafalgar.
“Trafalgar has the most comprehensive list of itineraries and experiences of all tour brands, with over 300-plus tours in our arsenal,” said Lim.
This year, Asian families keen to discover Europe can bookmark Trafalgar’s eight-day Christmas Markets of Austria, Germany and Switzerland. The tour calls at magical market stalls and spotlights old-world traditions, local craftsmanship and mesmerising city backdrops.
For families looking to customise their experience, Costsaver’s seven-day Jewels of Italy shines.The tour uncovers centuries of tradition, heritage, and culture, while visiting iconic landmarks such as the Leaning Tower of Pisa.
Young adults who are looking to treat their parents to a premium holiday can consider the nine-day Best of Britain tour from Insight Vacations. Traversing Scotland, Wales and England, families visit the most magnificent sights in the UK, including Edinburgh Castle, Stonehenge and the English Lake District.
Chaiphun Thongsuthumas has been named the general manager of Centara Grand Mirage Beach Resort Pattaya.
He has been with Centara Hotels & Resorts since 1984, and has held the position of general manager at several properties throughout the country.
Prior to transferring to Centara Grand Mirage Beach Resort Pattaya, he was area general manager overseeing four resorts – Centra by Centara Maris Resort Jomtien, Centara Q Resort Rayong, Centara Chaan Talay Resort & Villas Trat, and Centara Koh Chang Tropicana Resort.
Jamie Swan is the new head of sales of The Hotel Britomart, and will lead the hotel’s business development focus, with responsibility for all market segments across accommodation as well as the continued growth of the hotels extensive meeting and events offerings.
She has a rich background of over 15 years in the aviation, travel and tourism industries in New Zealand and Australia.
Prior to joining The Hotel Britomart, Swan was client value manager with Corporate Travel Management in Auckland, New Zealand.
InterContinental Hotels Group’s (IHG) group CEO Keith Barr will be stepping down from his role as well as from the IHG Board effective June 30.
Having been with the company for 30 years, he has transformed IHG for long-term sustainable growth, as well as navigated a global pandemic while continuing to grow IHG’s footprint and reputation with key stakeholders around the world.
Barr will be succeeded by Elie Maalouf, a member of IHG’s Board and Executive Committee, who has led IHG’s Americas business as regional CEO for the past eight years. Taking up his new position on July 1, Maalouf will be based in the UK.
Holiday Inn & Suites Siracha Laemchabang in Siracha, Thailand has rolled out a Meet with Confidence package, which packs in a meeting venue, seven event themes to choose from, a coffee break, audio-visual equipment, and more.
For clients paying an advanced 100,000 baht (US$2,971) for their booking, the hotel will gift the group a live Thai dessert station.
The Meet with Confidence package is priced at 1,000 baht per pax for the half-day option and 1,250 baht per pax for the full-day option.
A coffee break package is available at 550 baht per person.
Groups can also book a standard room with breakfast and Wi-Fi at 1,500 baht with this package. A free room and upgrade to the next category is offered when booking 20 rooms or more.
Meeting groups can also sign up for meaningful activities at the hotel, such as mangrove planting (subject to season and tide) and staghorn coral planting. These are priced at 360 baht per person and 2,600 baht net per unit respectively.
The hotel is a 1.5-hour drive from Suvarnabhumi Airport and 20 minutes from Pattaya.
The Department of Culture and Tourism Abu Dhabi (DCT Abu Dhabi) has rolled out its One Summer Isn’t Enough campaign to highlight that wide range of experiences available throughout the season, as well as three new promotions to get travellers to bite.
The campaign supports Abu Dhabi’s plan to attract 24 million visitors by 2023.
Visitors to Abu Dhabi can benefit from three summer promotions as well as a free city shuttle that stops all top attractions
The all-inclusive Abu Dhabi Summer Pass provides access to more than 30 attractions, 600 restaurants, and a variety of retail outlets.
Visitors will also benefit from the Stay More, Pay Less promotion at participating hotels, which offers an extra night with every three nights’ stay booked.
For families, the Kids Go Free promotion serves up a complimentary hotel stay and meals for one child with every paying adult. Children also get complimentary entry to their choice of Yas Island’s theme parks.
The destination promises a mix of fun attractions and events all summer. Visitors can mark their calendar for the opening of SeaWorld Abu Dhabi on May 23. The attraction features interactive family fun and eight themed realms.
Easy access around Abu Dhabi comes in the form of Experience Abu Dhabi Shuttle Bus, which is complimentary to all. It stops at indoor theme parks, cultural venues and other unique attractions.
Holiday Inn & Suites Siracha Laemchabang in Siracha, Thailand has rolled out a Meet with Confidence package, which packs in a meeting venue, seven event themes to choose from, a coffee break, audio-visual equipment, and more.
For clients paying an advanced 100,000 baht (US$2,971) for their booking, the hotel will gift the group a live Thai dessert station.
A coffee break package is available at 550 baht per person.
Groups can also book a standard room with breakfast and Wi-Fi at 1,500 baht with this package. A free room and upgrade to the next category is offered when booking 20 rooms or more.
Meeting groups can also sign up for meaningful activities at the hotel, such as mangrove planting (subject to season and tide) and staghorn coral planting. These are priced at 360 baht per person and 2,600 baht net per unit respectively.
The hotel is a 1.5-hour drive from Suvarnabhumi Airport and 20 minutes from Pattaya.