Asia/Singapore Tuesday, 7th April 2026
Page 23

Aviation roundup: Emirates, Air Canada and more

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Emirates and Air Canada

Emirates, Air Canada extend partnership to 2032
Emirates and Air Canada have signed an MoU to extend their codeshare and loyalty partnership until December 31, 2032. The agreement builds on their 2022 collaboration, which has carried more than 550,000 passengers across 56 codeshare routes linking Canada, the US, Dubai and other destinations.

The extended partnership will expand reciprocal codeshare services and create potential for additional Canadian gateways within the network. Air Canada places its code on 19 Emirates routes to the Indian subcontinent, Middle East and South-east Asia, while Emirates customers can connect to 37 destinations in Canada and the US via Air Canada services. The interline agreement provides access to more than 225 destinations globally.

Since 2022, Air Canada has co-located its Dubai flights at Terminal 3, giving eligible passengers access to Emirates facilities. Both carriers offer reciprocal earn-and-redeem privileges across their frequent flyer programmes and plan to extend this to Premium Economy cabins.

Air Canada operates daily Boeing 787 Dreamliner flights between Toronto and Dubai. Emirates operates daily A380 flights to Toronto and seven weekly Boeing 777 flights to Montréal.

AirAsia X has commenced services between Kuala Lumpur and Istanbul

AirAsia X begins Kuala Lumpur-Istanbul service
AirAsia X (AAX) has launched its first direct service from Kuala Lumpur to Istanbul, marking its entry into Türkiye. The inaugural flight D7-604 departed Kuala Lumpur International Airport Terminal 2 on November 14, 2025, and arrived at Sabiha Gökçen International Airport.

The airline will operate the route four times weekly, providing over 150,000 seats per year. Through AirAsia’s Fly-Thru connection, travellers can now book a seamless journey via AirAsia Malaysia (flight code AK), which runs 11 daily flights between Singapore and Kuala Lumpur, onward to AAX’s longhaul service to Istanbul and other destinations.

Philippine Airlines

Philippine Airlines expands North American services
Philippine Airlines (PAL) will boost its Manila-Los Angeles non-stop service from 14 to 18 weekly flights from June 1, 2026. The additional services will operate three times daily on Mondays, Wednesdays, Fridays and Sundays using Boeing 777 aircraft.

The expanded schedule will provide improved connectivity to PAL’s domestic and regional network, as well as onward travel throughout the US via partner airlines. The increase complements the planned boost of Manila-Seattle flights from three to five times weekly from November 25, 2025, and supports existing services to San Francisco, Honolulu, New York and Guam.

PAL will also launch thrice-weekly nonstop flights between Cebu and Guam from December 16, 2025, establishing the only direct link between the two destinations.

These changes reflect PAL’s broader North American expansion and aim to offer greater travel options across the Philippines, Asia and the US.

Firefly

Firefly launches Kuala Lumpur-Krabi route
Firefly has introduced a daily direct jet service between Kuala Lumpur International Airport Terminal 1 and Krabi. The inaugural flight on November 17, 2025 marked the start of the airline’s latest international expansion.

The service operates daily return flights and adds regional connectivity for travellers moving between Malaysia and Thailand. Firefly passengers receive 10kg checked baggage, in-flight snacks and flexible flight changes, and travellers connecting via Malaysia Airlines have through-checked baggage and an included meal.

Events now drive travel decisions as younger travellers reshape itineraries: Arival

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The latest report from Arival highlights a significant shift in how younger travellers plan and spend. Events, from music festivals and cultural performances to live sports, are increasingly the primary reason for trips rather than an add-on.

Arival’s Event-Driven Traveler report, based on an online survey of 2,400 US and European travellers in France, Germany, Spain and the UK, was conducted in fall 2024. Respondents qualified as “event travellers” if they had taken a leisure trip of at least 100 miles from home in the past year, stayed overnight, and attended a performing arts or sporting event. The study examined their behaviours, preferences and attitudes around event attendance, trip planning and spending.

The Arival report shows concerts, sports and cultural events are becoming the main reason for trips, boosting spending and planning intensity

A live event was a key factor in choosing the destination for nearly half of US travellers aged 18-34, and for two in five travellers in Europe. This trend is reshaping itineraries, driving travel spend, and creating new opportunities for experience providers.

In 2024, 73% of US travellers and 60% of Europeans attended an event. Younger travellers attended an average of 3.7 events per year in the US and 3.0 in Europe. US travellers aged 35-54 spent nearly US$400 per event, the highest of any group, while European travellers aged 18-34 spent 221 euros (US$241) per event, topping all other age groups.

Sports dominate attendance, although performing arts remain strong among older travellers. Most travellers book tickets before their trip, with 53% securing them in advance in both regions.

The report shows that events influence the entire travel journey. In the US, football, basketball and baseball lead sporting event attendance, while in Europe, soccer and tennis are most popular. Concerts and cultural performances also rank highly, illustrating the variety of experiences travellers seek. Planning is intentional, with most securing tickets weeks ahead to guarantee access, though many continue researching close to the event date, emphasising the need for visibility among last-minute planners.

These insights will form a central theme at Arival 360 Valencia, taking place from April 27-29, 2026. Under the theme The Tomorrow Operator, the event will explore how tours, activities and attractions can adapt to this new reality, examining generational travel shifts, demand management around high-profile events, and the use of AI to personalise and optimise event-driven experiences.

Douglas Quinby, CEO and co-founder of Arival, said that events are becoming a key driver of travel planning, particularly for younger generations. “For many travellers, the concert or match isn’t just part of the itinerary – it’s the reason they’re going. The event-driven traveller is highly intentional. They’re researching across social platforms, booking early to avoid sell-outs, and spending significantly.

“The opportunity for experience companies to build around these behaviours is enormous. Operators who can connect the dots between events, local experiences and seamless booking will be best positioned to capture this growing market.”

Odisha: Scaling up as a global tourism player

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Odisha’s tourism sector is entering a phase of renewed growth driven by a rise in both domestic and foreign visitor numbers and supported by government initiatives and strengthening private-sector participation.

According to data from the state tourism department, foreign tourist arrivals touched 53,392 in 2024, marking an 18 per cent increase over the previous year’s 45,173. Domestic tourism, already the backbone of the state’s visitor economy, also expanded by 13 per cent, rising from 9.7 million to around 11 million tourists.

Chilika Lake continues to draw interest for its eco-tourism appeal

“We are implementing various strategies to attract more foreign tourists to Odisha. Our initiatives to promote Odisha as a safe and appealing destination are yielding positive results. We are dedicated to enhancing the tourist experience by upgrading infrastructure, amenities and providing unique cultural experiences,” said Balwant Singh, commissioner-cum-secretary, tourism, government of Odisha.

As per industry stakeholders, places including Puri, Bhubaneswar and Konark continue to remain the most visited destinations in Odisha, forming the famous “Golden Triangle” that showcases the state’s spiritual and architectural grandeur. Beyond these, destinations like Chilika Lake, Gopalpur-on-Sea, Satkosia, Daringbadi, Similipal and Bhitarkanika are drawing increased attention for their eco-tourism and nature-based experiences.

J K Mohanty, chairman and managing director of Swosti Group believes that Odisha’s domestic tourism has already reached an impressive level of maturity with strong post-pandemic demand benefiting hotels, resorts and experiential properties across the state. “Odisha’s tourism and hospitality sectors have shown remarkable growth, especially in domestic tourism. Improved infrastructure, strategic marketing and government initiatives have helped the state emerge as a preferred destination for nature, culture, heritage, spiritual tourism, sports tourism and MICE,” he said.

The state government has been working to ensure more balanced tourism development across districts aided by the Odisha Tourism Policy 2022, which liberalises incentives to attract investment and strengthens the ease of doing business for hospitality and tourism-linked ventures.

According to Mohanty, Odisha’s true strength lies in its unexplored diversity and there is immense potential to promote newer destinations such as Tampara Lake, Hirakud, Koraput, Debrigarh and various Buddhist heritage sites.

As of March 2025, the tourism department has identified 378 tourist centres with significant development potential. Many of these destinations have traditionally been overshadowed by Odisha’s famed “Golden Triangle” but growing interest in wildlife, eco-retreats, heritage sites and cultural circuits has prompted a broadening of focus.

The state’s tourism department has also taken a proactive digital marketing route, maintaining an active presence across platforms such as Facebook, Instagram, YouTube and X, live-streaming marquee events like the Konark Festival and International Sand Art Festival. A dedicated collaboration with Google and X in the past has helped amplify digital visibility for eco-retreats, temple monuments, waterfalls, local cuisine and water-based adventure offerings.

Gagan Sarangi, director of Dove Tours, describes Odisha as “a land of timeless charm” offering spiritual depth, natural richness and cultural authenticity. “Today travellers are increasingly seeking offbeat, peaceful and nature-based experiences. Odisha fits this trend perfectly. There is rising interest in exploring new places, local crafts, traditional cuisine and immersive eco-tourism experiences. This has boosted domestic tourism in the state.”

Earlier, this year, the department of tourism and Federation of Indian Chamber of Commerce and Industry (FICCI) jointly hosted the sixth edition of the Odisha Travel Bazar (OTB) 2024-25, showcasing Odisha’s tourism potential to domestic and global buyers. The event brought together over 70 tourism sellers from across the state and facilitated more than 3,000 pre-scheduled B2B meetings with Indian and international tour operators. More than 30 foreign tour operators from over 15 countries ranging from Australia and Belgium to Greece, Singapore and South Africa participated, signalling the state’s aspiration to strengthen inbound markets.

The department of tourism also initiated the holistic development of 15 priority destinations guided by integrated tourism master plans to prevent haphazard growth and encourage sustainable development for FY 2024-2025. With a focus on cultural tourism and eco-tourism, these destinations included Cuttack, Bhitarkanika, Similipal, Deomali among others.

Mohanty: Odisha’s tourism and hospitality sectors have shown remarkable growth, especially in domestic tourism

However, in spite of domestic tourism growth, Mohanty noted that inbound tourism remains below potential. “Despite Odisha’s diverse offerings from ancient temples and pristine beaches to eco-retreats and tribal heritage, international arrivals remain modest. This is primarily due to limited global visibility and lack of direct international air connectivity,” he highlighted.

As per Sarangi, though traditionally western European countries such as Italy, Belgium, Spain, Austria, Germany have been the main international markets, as travellers from these countries are drawn to Odisha’s tribal culture, heritage sites like Konark, the beaches of Puri and the biodiversity of Chilika Lake, the inbound tourism to Odisha this season is below expectations, a trend also seen in other states of India.

“I believe this is largely due to the prevailing global unrest, which has made European and American travellers more cautious about longhaul trips,” added Sarangi.

But he believes that there is an opportunity for industry players to explore neighbouring markets.

“With the ongoing direct international flight connectivity between Bhubaneswar and Bangkok, many tour operators are also trying to attract tourists from South-east Asian countries. Thailand and Malaysia are geographically not very far from Odisha, and therefore with focused international marketing, Odisha can position itself as an attractive destination for travellers from these regions,” he stressed.

Talking about industry challenges, Mohanty highlighted gaps in premium accommodation, large-scale convention infrastructure and integrated tourism zones that can attract big-ticket investors. While Bhubaneswar’s airport has grown in capacity, Mohanty argues that the next leap in inbound tourism will require long-term, industry-friendly policies, partnerships with global tour operators and accelerated private-sector participation in resort development, beachfront infrastructure and theme-based tourism projects.

Sarangi also pointed to structural challenges: inconsistent availability of high-quality accommodation in remote destinations, shortage of language-proficient tourist guides, limited MICE-ready infrastructure and pricing models that sometimes make peak-season travel unaffordable for inbound operators.

New hotels: Park Inn by Radisson Melbourne Carlton, Ozo Medini and more

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Park Inn by Radisson Melbourne Carlton

Park Inn by Radisson Melbourne Carlton, Australia
Park Inn by Radisson Melbourne Carlton has opened nearby Melbourne’s CBD, featuring 89 guestrooms with views of Princes Park and the outdoor pool, including connecting rooms for families or small groups.

With a multilingual team providing service in over 10 languages, the hotel also includes facilities such as a café with all-day food and barista coffee, an outdoor pool, and a planned wellness hub with saunas and a cold plunge. Sustainability measures include up to 80 per cent solar-powered energy, water-efficient fixtures, and low-irrigation landscaping.

The location provides access to Lygon Street, Melbourne Zoo, tram routes, the University of Melbourne, and nearby medical and research institutions, with running and cycling paths and local eateries nearby.

Ozo Medini

Ozo Medini, Malaysia
Ozo Medini in Iskandar Puteri, Johor, offers 198 rooms and suites across four categories: Superior, Deluxe, Premier, and Junior Suites. Each room is equipped with high-speed Wi-Fi, IPTV systems, multimedia panels, blackout curtains, and premium bedding.

The hotel’s public and lifestyle spaces include Eat, an all-day dining venue; Connect, a web bar for work or casual meetings; Splash, a pool area with a planned poolside bar; Tone, a fitness studio; and Talk, a meeting room for small gatherings.

Siamese Hotel Pattaya, BW Signature Collection

Siamese Hotel Pattaya, BW Signature Collection, Thailand
Siamese Hotel Pattaya, BW Signature Collection is situated close to the city centre, with Terminal 21 Mall, the Art in Paradise gallery, and Pattaya Beach 1.2 kilometres away. The property is a two-hour drive from Bangkok and accessible via Suvarnabhumi, Don Mueang, and U-Tapao airports.

The hotel has 121 guestrooms, each with a private balcony and standard in-room amenities. Leisure facilities include an outdoor swimming pool, a restaurant serving local and international dishes, and a café. For business and events, the property has a meeting room, business centre, and a flexible ballroom for corporate functions or private gatherings.

Jo&Joe Auckland

Jo&Joe Auckland, New Zealand
Jo&Joe Auckland has opened in the city’s CBD, marking the Asia-Pacific debut of the global hybrid hospitality brand. Located at 16-20 Fort Street, the property blends hostel, hotel, and social spaces under its ‘open house’ concept.

The property offers 293 beds across 75 rooms, including shared dormitories and private rooms with ensuite bathrooms. Dorms accommodate four, six, or eight guests, with male-only and female-only options, while private rooms include 37 doubles, of which 17 are standard and 20 feature bunk beds.

Communal areas include the Happy House common area, a 40-seat lobby bar with self-check-in, a snack and chill corner, and a 50-seat rooftop bar and restaurant serving pizzas, loaded fries, tap beers, and cocktails. The rooftop will host weekly DJ sets and live music.

The hotel is near Auckland’s waterfront, ferry terminal, Fort Street bus routes, Britomart train station, and Sky Tower, providing access to local eateries and cultural attractions.

The Lana launches bespoke yacht experiences on Dubai Canal

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The Lana, Dorchester Collection’s debut property in the Middle East, is introducing a bespoke yacht service – a Sunseeker Predator 57 with interiors designed in the hotel’s signature style.

Located in Dubai’s Business Bay, The Lana offers guests a new perspective of the city along the Dubai Canal.

The Lana brings its signature elegance to the Dubai Canal, offering immersive yacht experiences for in-house and external guests alike

Experiences onboard the 18-metre yacht are available to both in-house and external guests, reflecting the hotel’s attention to detail and service. Guests can board via the Marina Gate, steps from the hotel’s Bonbon Café.

The range of experiences includes a shared sunset cruise, an early evening journey against Dubai’s skyline with selected refreshments and light bites. Prices start from 650 dirhams (US$177) per person for two hours.

Private half-day and full-day cruises are available for intimate celebrations or bespoke occasions. Charters feature curated coastal routes, gourmet refreshments, and ambient music. Prices start from 6,000 dirhams for a four-hour half-day cruise and 10,000 dirhams for an eight-hour full-day cruise, each for up to 10 guests.

Tea at Sea offers a reimagined afternoon tea experience on deck, with fine china, floral arrangements, and views of open water. Guests enjoy pastries by Angelo Musa, paired with premium teas, champagne, and non-alcoholic sparkling Wild Idol. Prices start from 4,500 dirhams for a three-hour charter and 400 dirhams per person for afternoon tea.

The yacht is also available for transfers to One Palm Jumeirah, turning a journey into a statement arrival. Prices start from 2,250 dirhams for a 90-minute return transfer.

With its boat experiences, The Lana extends its contemporary luxury offering onto the water, blending service, storytelling, and subtle elegance with Dubai’s scenic waterways.

Guests can enjoy curated cruises, sunset journeys, and Tea at Sea aboard The Lana’s 18-metre Sunseeker Predator, blending luxury hospitality with Dubai’s waterways.

For more information, visit The Lana, Dorchester Collection.

Hamilton Island names new GM for qualia

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Hamilton Island has appointed Rebecca Hamey as general manager of qualia.

She returns to the resort with more than 15 years of experience in luxury and boutique hospitality, including a leadership role at qualia from 2016 to 2018.

Hamey steps into the role after recent positions that strengthened her operational and guest experience expertise across high-end properties. Her appointment supports the resort’s focus on maintaining its standards of personalised service and delivering a consistent experience for guests in the Whitsundays.

Grand Nikko Bangkok Sathorn opens reservations for 2026 stays

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Grand Nikko Bangkok Sathorn will start taking reservations for 2026 stays from November 17, 2025. The first Grand Nikko-branded hotel in Thailand brings Japanese omotenashi hospitality to South Sathorn Road, offering easy access to embassies, offices, cultural sites, and entertainment venues.

The property features 405 guestrooms and suites, including 36 extended-stay residences, all with city views.

The hotel’s spa offers holistic, plant-based therapies inspired by Eastern traditions for relaxation and rejuvenation

Dining options include five venues. Benkay offers Japanese fine dining, Icho presents teppanyaki, Sanuk serves international cuisine, La-Mun Coffee & Patisserie offers light bites and sweets, and Tenku 33 rooftop bar features cocktails with panoramic city views.

A Commemorative Opening Package for stays from March 1 to June 30, 2026, starts from 6,500 baht (US$175) per night. It includes daily breakfast, up to 1,500 baht dining credit per room per night, late check-out until 16.00, subject to availability, and a 10 per cent discount for One Harmony members.

Wellness facilities include an outdoor pool, gym, spa, and relaxation areas. Divana Spa provides plant-based therapies inspired by Eastern traditions. Flexible event spaces include a 422m² grand ballroom suitable for corporate functions, weddings, and social gatherings.

The hotel is 40 minutes from Suvarnabhumi International Airport and a 10-minute walk from Chong Nonsi BTS Skytrain station.

For reservations, e-mail Grand Nikko Bangkok Sathorn.

Thailand promotes festivals to global audiences with new campaign

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Thailand has launched the Spice Up Thai Fest campaign to encourage international travellers to engage with the country’s festival calendar.

Led by the Thailand Convention and Exhibition Bureau (TCEB), and supported by the Tourism Authority of Thailand (TAT), the Department of International Trade Promotion and Thai Airways International Public Company, the initiative uses the Thai Restaurant Global Network to highlight 14 aspects of Thai culture across key international markets.

Travellers are invited to discover Thailand’s cultural calendar through the Spice Up Thai Fest campaign

The campaign combines influencer activity with the global presence of Thai restaurants, positioning them as informal ambassadors introducing Thai festivals to wider audiences. It targets 14 pilot markets: Australia, Cambodia, Hong Kong, India, Indonesia, Japan, Lao PDR, Malaysia, China, the Philippines, Singapore, South Korea, Taiwan and Vietnam. Travellers who dine at participating restaurants abroad can enter to win one of 55 round-trip Thai Airways tickets to experience festivals in Thailand aligned with the cultural themes.

Participants can join by scanning the QR code displayed at participating venues, submitting a photo that reflects their impressions of Thai cuisine and culture, and completing a platform check-in. The campaign runs from November 15, 2025 to January 18, 2026, with winners announced on January 22, 2026.

TCEB president Supawan Teerarat said: “Spice Up Thai Fest marks a new journey… showcasing the power of collaboration between the public sector, private enterprises, and global partners. By harnessing the strengths of Thai cuisine, culture, and the worldwide network of Thai restaurants, the campaign connects people, knowledge, and new opportunities.”

“Thai cuisine and festivals serve as the first gateway to experiencing the true essence of Thailand’s rich culture. This initiative fosters awareness, emotional connection and lasting impressions, while inspiring international travellers to visit Thailand,” added TAT governor Thapanee Kiatphaibool.

Pullman sets out new global vision for hotels and guest experience

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Pullman Hotels & Resorts, part of Accor’s global Premium portfolio, has unveiled a global brand transformation, signalling its next phase of development and outlining the brand’s future direction.

The update follows the international debut of Pullman xChange, a new event series designed to foster collaboration and exchange among leaders, creators and innovators.

The brand’s transformation emphasises creative exchange, flexible spaces, and immersive guest experiences; Pullman Singapore Hill Street, pictured

The brand’s transformation positions its hotels as dynamic social spaces, reflecting the needs of today’s travellers. A key element is the Pullman Portal, inspired by the brand’s railway heritage. These sculptural entryways, already introduced at Pullman Dubai Jumeirah Lake Towers, will feature at new openings including Pullman Perth Airport and Pullman Hamilton, with further installations across the network as renovation programmes continue.

Meeting and event spaces have been redesigned for flexibility, allowing venues to transition from keynote settings to creative studios or workshops, emphasising adaptable environments for business and social exchange.

Culinary and bar experiences remain central to the Pullman offering. Menus will highlight shared, global flavours, while the launch in 2026 of Unexpected Pairings, an experiential bar ritual, invites guests to explore inventive combinations of food and drinks through a playful, interactive format.

Over the past 18 months, Pullman has introduced a learning programme focused on empathy, cultural awareness and guest connection. Around 60 per cent of the brand’s 20,000-plus staff, known as Heartists, have completed the training, with the remainder expected to finish in 2026.

The inaugural Pullman xChange event, held from November 13 to 14, 2025, in Dubai, transformed Pullman Dubai Downtown into a forum for discussion, workshops and performances exploring the theme Build What Outlasts You. Speakers included Abdulaziz AlJaziri, deputy CEO and COO of the Dubai Future Foundation; neuroscientist Hannah Critchlow; cyberpsychologist Elaine Kasket; and architect Adib Dada. The series will continue in Europe, Asia and South America, with each edition shaped by local cultural collaborators.

Benoît Racle, global brand president, premium, Accor, commented: “Each hotel is conceived as a place of exchange, where ideas and people move freely, fostering creativity and connection. Launching this transformation alongside Pullman xChange felt instinctive, as the event truly brings our brand philosophy to life.”

With more than 150 hotels in over 40 countries and over 70 projects in development, Pullman is expected to surpass 200 hotels within five years, including new openings such as Pullman Royal Key Wellness Resort in Guadeloupe, Pullman Kolašin Breza in Montenegro, and Pullman Tokyo Ginza in Japan.

Pan Pacific Hotels Group appoints chief commercial and marketing officer

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Pan Pacific Hotels Group (PPHG) has appointed Celine Du as chief commercial and marketing officer.

In her new role, Du will oversee the group’s commercial strategy and performance across corporate and property levels for its Pan Pacific, Parkroyal Collection and Parkroyal brands.

She will also lead revenue generation, channel management, loyalty and global partnerships to strengthen commercial reach and customer engagement, guiding global teams within a framework of performance, collaboration and innovation as the group expands its international footprint and advances integrated commercial capabilities across the portfolio.

Du joins PPHG following senior leadership roles at Mandarin Oriental Hotel Group and Shangri-La Hotels and Resorts, where she led global commercial and marketing initiatives across China and key international markets.