Asia/Singapore Saturday, 25th April 2026
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India’s interim budget 2024 draws mixed views from tourism professionals

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The interim budget 2024-25 recently presented by Indian finance minister Nirmala Sitharaman has drawn mixed reactions from the country’s tourism industry. While the focus on infrastructure development received appreciation, key demands of the past like industry status and rationalisation of taxes were once again overlooked.

As per the interim budget, states will be encouraged to take up comprehensive development of ‘iconic’ tourist centres, and to brand and market them on a global scale. A framework for rating based on quality of facilities and services will be established too.

India’s interim budget 2024-25 has overlooked key demands by tourism stakeholders; Varanasi, India, pictured

The Indian finance minister also announced that 400,000 normal rail bogies will be converted to the high-speed Vande Bharat standards to enhance safety, convenience and comfort of passengers.

Mahesh Iyer, managing director & CEO, Thomas Cook (India), said: “An important highlight of the interim budget is the government’s plan to provide long-term interest-free loans to states for the development of iconic tourism centres and promotion on a global standard – these will be a key driver for expanding tourism circuits across the country.”

In order to boost domestic tourism, the Indian government plans to introduce projects for port connectivity, tourism infrastructure, and amenities on islands like Lakshadweep.

“The projects to enhance connectivity in the country through the development of airports, railways metro lines, ports in our unexplored islands and tourism infrastructure, will enhance demand and generate employment. We are also optimistic about additional futuristic support from the government in granting infrastructure status to hospitality and tourism, which will help us achieve a long-awaited status,” said KB Kachru, chairman emeritus & principal advisor, Radisson Hotel Group, South Asia. For the unversed, having an industry status facilitates easier access to loans with interest subsidies besides helping to reduce costs of hospitality projects.

On the other hand, the Travel Agents Association of India (TAAI) expressed disappointment over the lack of relief for travel agents in terms of not withdrawing the increase in Tax Collection at Source (TCS) rates on overseas tour packages.

“Even though announcements have been made regarding infrastructure development for the tourism industry, we expected the government to look into our concerns for the last two years, like the increase in TCS rates on overseas tour packages, which impacts travel agents operating in India, making them non-competitive,” said Jyoti Mayal, president, TAAI.

The Indian government introduced the new TCS rates from October 1 last year, increasing it from five to 20 per cent. Since then, TAAI has requested the government to withdraw the steep hike through various pleas.

Singapore gets interactive with AR experiences for visitors

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The Singapore Tourism Board (STB) is bringing authentic Singapore experiences to life in augmented reality (AR), powered by Google’s ARCore Geospatial AI, allowing inbound travellers to discover new sights at the touch of their fingertips around landmarks in the city.

STB is one of the first tourism partners in Google’s ARCore Early Access Programme, which empowers developers to build location-based AR experiences across more than 100 countries without having to ever physically be there.

Visitors can send out virtual postcards to loved ones with Singapore’s new AR experiences

Visitors to Singapore can download the Visit Singapore Travel Guide app and join the Merli mascot on a tour through six stops to uncover Singapore’s historical, cultural, and culinary experiences, as well as interact with nuances of the city’s heritage and modernity, right from their devices.

Some of the experiences include exploring the site of Singapore’s first-ever post office, now the iconic Fullerton Hotel, and send out postcards to loved ones virtually; see a life-sized bumboat and uncover the historical significance of the Singapore River at the Great Emporium stop; unveil hidden gems like the Peranakan Tile Gallery, a local Chinatown business featuring tiles salvaged from demolished shophouses; and feast eyes upon the recommendations for must-try hawker dishes at the Maxwell Food Centre.

More Saudi Arabia opportunities to explore at ATM 2024

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Saudi Arabia is on course to welcome an estimated 30 million overnight tourists this year, and delegates from around the world are preparing to capitalise on this momentum and explore opportunities within the Kingdom’s thriving tourism sector at Arabian Travel Market (ATM) 2024, which will take place at Dubai World Trade Centre (DWTC) from May 6 to 9.

ATM 2024 will host a selection of exhibitors from Saudi Arabia, including Saudia, flynas, Neom, Dur Hospitality, AMSA Hospitality and the Royal Commission for AlUla.

ATM 2024 will take place at Dubai World Trade Centre from May 6 to 9; Dubai, the UAE pictured

With the theme Empowering Innovation: Transforming Travel Through Entrepreneurship, the 31st edition of ATM will once again host policymakers, industry leaders and travel professionals from across the Middle East and beyond – from start-ups to established brands, the upcoming show will highlight how innovators enhance customer experiences, drive efficiencies, and accelerate progress towards a net-zero future for the industry.

There will also be a dedicated Saudi Village on the exhibition floor which will showcase Saudi products, as well as a range of panel discussions that will enable attendees to identify and capitalise on new opportunities in the Kingdom.

Danielle Curtis, exhibition director, ATM, said: “We are looking forward to welcoming a diverse range of exhibitors and delegates from Saudi Arabia to ATM 2024, and we know that industry leaders from around the world will be keen to gain further insights into this thriving market throughout this year’s show.”

Malaysia Airlines doubles Trivandrum services due to popular demand

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Following positive load factor performance and increasing demands on its Trivandrum-Kuala Lumpur route, Malaysia Airlines will double the current frequency on this route starting April 2.

The inaugural flight, which commenced in November 2023 with twice-weekly services, will be boosted to four a week.

Malaysia Airlines will double the frequency for the Trivandrum-Kuala Lumpur route

This will bring the airline’s connectivity into India to 71 flights weekly. Currently, the airline offers flights to nine major hubs in India, including New Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Kochi, Ahmedabad, Amritsar and Trivandrum.

Dersenish Aresandiran, chief commercial officer of airlines of Malaysia Aviation Group (MAG), said: “India remains an integral part of Malaysia Airlines’ global network. With the introduction of the additional frequencies into Trivandrum, we will be strengthening our connectivity into India with 71 weekly flights from nine key hubs.

“Furthermore, we are thrilled to introduce special fares for Indian travellers, providing them enhanced flexibility and travel options to explore the beauty of Malaysia; strengthening our position as the gateway to Asia and beyond. As we aim to capture the growing demand from India, we are committed to ensuring that customer experience remains our top priority driven by our inimitable Malaysian hospitality.”

To celebrate the increase in flight frequencies, Malaysia Airlines is offering special promotional fares for Indian travellers to explore Malaysia. Enjoy fares to Kuala Lumpur from Trivandrum starting from 12,999 rupees (US$156) all-in return, or from Ahmedabad starting from 21,799 rupees all-in return, available for purchase from now until February 11 for travel up to May 12.

Popular Sri Lankan literary festival draws more than 5,000 participants

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A popular Sri Lankan literary festival held within the confines of a Portuguese-built fort in 1588 last week drew nearly 100 local and foreign writers and artists along with over 5,000 literary enthusiasts.

Regarded as one of the biggest literary festivals in this region, the 11th edition of Galle Literary Festival, held in partnership with the Sri Lanka Tourism Promotion Bureau from January 25 to 28 in the southern beachside city of Galle, attracted a notable increase in the number of international attendees compared to previous years, organisers said.

A panel discussion during the 11th edition of Galle Literary Festival held in Sri Lanka

Returning after a five-year hiatus owing to the pandemic and economic crisis, the festival’s line-up in 2024 reflected a renewed commitment to diversity and inclusion. The star-studded speaker list featured 25 local authors – including Booker Prize winner, Shehan Karunatilaka – as well as a dozen diaspora writers. Among the 27 international participants were several South Asian novelists. The 99-strong cast also comprised nine chefs and 24 moderators, the festival organisers said in a media statement.

There were more than 180 events including talks and panel discussions on topics as varied as the Sri Lankan literary landscape, the female body in the arts, global history on land and water, and how to engage the next generation with the natural world.

A total of 5,392 tickets were issued in 2024, with almost half of all scheduled events sold out. There was widespread coverage of the festival across social media and the international press, while the festival’s digital promotional strategy achieved an online reach in excess of two million people.

Reflecting on this success, Giselle Harding, festival director, said: “We are absolutely thrilled with the attendance and reception for this year’s festival. We firmly believe in the power of the Galle Literary Festival to cement Galle and Sri Lanka as a hub for creative travellers and literary enthusiasts, as well as to inspire and stimulate the growth of a reading culture in Sri Lanka.”

Organisers will soon confirm dates for the 2025 edition.

Sri Lanka is actively promoting events like this festival.

China, cruises top Singapore residents’ travel plans during Chinese New Year

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For this year’s Chinese New Year holidays (February 10 to 12), more residents in Singapore are taking advantage of the long weekend and heading overseas.

Two major travel agencies in the country have noticed a surge in outbound bookings over the festive period, with China emerging as a top destination of choice.

Singaporeans are capitalising on the long weekends and public holidays to travel to China and other destinations

“We’ve observed a substantial 20 per cent increase in outbound demand compared to the previous year,” said Diana Tan, head of HR & public relations, CTC Travel. Apart from China, other preferred destinations include South Korea, Japan and Taiwan, she added.

Jeremiah Wong, senior marketing communications manager, Chan Brothers Travel, noted a spike in bookings to China over coming holidays, following the introduction of the 30-day visa-free entry for Singapore passport-holders. Demand was also fuelled by the agency’s new tours to China which feature premium accommodation and thematic experiences.

The company has about 1,500 customers booked to travel over Chinese New Year. There are still last minute bookings coming in, and it expects demand to exceed last year’s by 40 per cent.

Short cruises of two to four nights around the region also contributed to bookings during the Chinese New Year period, a trend observed by both agencies.

“There is a noticeable trend among travellers who are opting for short getaways such as regional cruises to Malaysia and Thailand, allowing them to simply pack and sail away. These travellers aim to capitalise on the public holidays and long weekend, maximising their time off without needing to use additional annual leave,” Wong explained.

People are also venturing farther for “diverse experiences”, with CTC Travel’s Tan highlighting Egypt and Morocco as favourites among younger travellers.

Australia and Bhutan programmes are performing well for Chan Brothers Travel, with the former attracting families with young children and the latter appealing to those “seeking distinctive and exotic travel experiences”.

Commenting on Bhutan’s potential, Wong said: “We have resumed chartered flight tours since 2022 after border reopening and positive word-of-mouth has favourably impacted overall Bhutan bookings including for the Chinese New Year period this year.”

Amadeus acquires biometrics solutions provider Vision-Box

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Amadeus has acquired Vision-Box, a leading provider of biometric solutions for airports, airlines, and border control customers.

The acquisition of Vision-Box will bring new capabilities around biometrics hardware and software, adding border control solutions to the Amadeus portfolio. Through this combined offering with Vision-Box, Amadeus will now be able to deliver a full end-to-end seamless passenger experience from booking to arrival at the airport, through border control and boarding.

Amadeus’ acquisition of Vision-Box will bring to the company new biometrics hardware and software capabilities

This acquisition will contribute to Amadeus’ ambition to connect the travel industry through a seamless ecosystem approach. With this in mind, this deal will deliver outstanding biometrics interoperability between airports, airlines and border control authorities. Additionally, it will complement and improve Amadeus’ existing airline and airport value proposition, which focuses on providing a frictionless experience for all passengers, optimising operations, and driving effective disruption management.

Vision-Box is partially owned by Keensight Capital, a private equity fund dedicated to pan-European Growth Buyout investments. Amadeus will be fully acquiring privately-owned Vision-Box for an agreed price of approximately €320 million (US$344.1 million). As part of this acquisition, approximately 470 Vision-Box employees will transfer to Amadeus. The deal is subject to customary regulatory approvals and is expected to close in 1H2024.

Decius Valmorbida, president, travel, Amadeus, commented: “Biometrics is a strategic and fast-growing industry, and Vision-Box’s capabilities will allow us to accelerate our growth in this area. With a portfolio which is deeply complementary to our existing offering for both airports and airlines, our combined best-in-class solutions will now deliver a seamless passenger journey from booking to boarding. This acceleration of our ecosystem approach will bring immediate and tangible benefits to our customers and travellers: it’s how travel works better.”

“Together, we can deliver the next big step in the travel experience – to unite all separate players and systems in a single, digitally-integrated, and orchestrated ecosystem. This compelling value proposition will drive user experience, on-time-performance, infrastructure usage, and other key indicators to new levels of efficiency,” added Miguel Leitmann, founder & CEO of Vision-Box.

ONDA signs with Josun Hotels & Resorts and Dunqian International

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South Korean hospitality technology start-up ONDA has formed two strategic partnerships with Josun Hotels and Resorts (Josun) as well as Dunqian International (Dunqian).

The former will see ONDA providing its booking management solutions to Josun, while the latter will help to boost tourism in Taiwan.

ONDA has signed collaborative agreements with Josun Hotels & Resorts and Dunqian International

ONDA will support Josun in the development of the Central Reservation System (CRS) and Booking Engine, providing the South Korean hotel company with tailored operational solutions to automate and streamline reservation management. This system is set to be sequentially adopted across the hotel chain in the latter half of this year.

By leveraging ONDA’s CRS, Josun will be able to oversee room inventory, rates, and membership data in a unified system. ONDA will integrate with Josun’s existing operational ecosystem to streamline the processing for hoteliers and empower booking management through data-driven decisions.

In addition, ONDA will provide its Booking Engine solution to Josun, allowing guests to check real-time room availability and rates, and apply various membership benefits directly from the hotel’s website.

Hyun-seok Oh, CEO of ONDA, said: “We will put all our efforts into developing the best booking management solution that aligns with the esteemed standards of Josun Hotels & Resorts.”

Meanwhile, ONDA has also teamed up with Taiwanese hotel group Dunqian to promote tourism in Taiwan – the smart hotel group has nine brands and 53 hotels, totalling over 4,000 rooms.

According to the agreement, ONDA will distribute Dunqian Group’s hotels through various online sales channels in South Korea, which will give South Korean tourists access to convenient hospitality experiences at competitive prices, thereby stimulating increased tourism demand for Taiwan.

Wu Bing-ting, CEO of Dunqian International, commented: “Our vision revolves around providing a sustainable and innovative hospitality experience. We are excited to provide (South) Korean tourists with memorable experiences in Taiwan.”

Lawrence Ng joins Langham as SVP sales & marketing

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Langham Hospitality Group (LHG) welcomes Lawrence Ng as its new senior vice president – sales & marketing.

Stationed at the company’s corporate headquarters in Hong Kong, Ng will spearhead and orchestrate all sales and marketing endeavours globally while also serving on LHG’s executive committee.

As the former vice president of sales & marketing, Greater China at Marriott International, he brings a wealth of knowledge and insights to the intricacies of market dynamics and consumer preferences.

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