With a focus on expanding global connectivity, leveraging tech-driven tools and enriching customer experiences, Travomint is charting its next phase of growth. Alok K Singh, chairman and CEO, Travomint discusses the company’s latest developments and strategic roadmap
Kindly throw some light on the latest developments in your travel agency.
All recent developments at Travomint are centred around empowering the global network and upgrading the travel experience of our consumers. The collaborations between Travomint and leading metasearch platforms, international airlines, ancillary service providers and hotel aggregators across the globe enable us to offer competitive fares, enhanced inventory and value-added services, making reservations a user-friendly experience for our customers.
We have also added more international destinations to our portfolio and are further developing backend operations to provide our customers better support and faster turnaround times.
Our investment in automation and data analytics will help us in improving operational efficiency and deliver more value to our consumers. We firmly believe in innovation and partnership-led growth as we continue to upscale our services.
There are other established OTAs in India. What is your strategy to take on the competition?
We believe in continuous evolution and setting the bar higher for ourselves. We are our biggest competitor.
We work towards enhanced services elevating user experience and upgrading our services to offer the best to our consumers. Our biggest strengths are our customer centric approach, personalised support and proficiency to adapt quickly to dynamic market needs. We emphasise on tech-driven solutions, impactful partnerships and offering seamless, reliable and enriching travel experience to our travellers.
What travel trends are you noticing in the Indian market at present?
There is a visible increase in experience-driven travel, where travellers are looking for more unique and engaging experiences over conventional sightseeing. Quick international trips, solo travel and last-minute bookings are gaining momentum, mostly among budding professionals.
Also, we see a higher interest in offbeat locations, wellness retreats and sustainable travel options.
There is higher usage of digital platforms for travel planning and bookings, reason being travellers now look for speed, transparency and convenience. Indian travellers today are more informed and eager to explore something new, rather than the seasoned destinations.
Indian travellers experienced visa challenges in terms of appointments and processing time for certain Schengen areas earlier on. What is the current situation?
Limited appointment availability and longer processing times were common last year. Many embassies have since simplified their operations.
For example, Germany came up with new appointment categories, which helped to reduce wait times significantly for business and trade travel. The average visa processing time is established around 15 to 30 days, but we advise travellers to keep time in hand and plan in advance especially during the peak season.
Having said that, there are still occasional delays with certain missions due to high demand or centralised processing. The rise in outbound travel altogether from metro, tier-two and tier-three cities increases the demand for Schengen visas, making planning in advance ever more essential.
At Travomint, we try our best to provide our customers with updated embassy information, visa documentation support and appointment guidance to ensure a memorable and stress-free travel.
Do you have any plans for B2B offerings?
We are, in fact, working towards this as part of our strategic growth plan. We acknowledge the potential in elevating the travel agents, corporate partners and affiliate network across the nation and beyond.
Our upcoming B2B platform will provide availability of flights, hotels and holiday packages with competitive pricing, white label solutions and focused account support.
The aim is to create an efficient and seamless ecosystem helping our partners grow their business while benefiting from Travomint’s strong supplier relationships, technology-driven tools and round-the-clock assistance. We believe that this offering will enhance our reach and will add value to our business network.
Any other future plans?
In the near future, we aim to further expand our global footprint by tapping into newer source markets and introducing curated travel experiences tailored to niche traveller segments such as luxury, adventure and wellness tourism. We are also investing in AI-driven personalisation to make travel planning smarter and more intuitive for our users.
Additionally, we plan to enhance our mobile app with more self-service features, real-time travel updates and loyalty integrations to make travel even more convenient. Strengthening our B2B network, deepening supplier relationships and expanding our tech infrastructure will remain central to our long-term vision. We are excited about the journey ahead and remain committed to delivering innovation, reliability and value in every traveller’s experience with Travomint.
