Jewel Changi Airport reports record-high footfall, sales amid steady growth in air travel

Jewel Changi Airport has reported positive results for the year 2024, riding on the steady growth in passenger traffic at Changi Airport, with a 10 per cent year-on-year increase in footfall traffic and a five per cent increase in sales.

It recorded over 80 million footfall traffic from January to December 2024.

Jewel Changi Airport’s footfall and sales in 2024 are the highest since its opening in 2019

These accomplishments also represent a record full-year footfall and sales for Jewel Changi Airport since its opening in 2019, before the Covid-19 pandemic.

Particularly, year-on-year retail sales per square foot grew by six per cent from 2023 – an indication that the facility’s retail offerings have resonated strongly with shoppers.

Overseas travellers made up more than 35 per cent of the total footfall recorded in 2024, an increase of seven per cent compared to the year before. The top five markets were tourists from China, Taiwan, Malaysia, Australia and the Philippines, with visitorship from China and Taiwan more than double that of 2023.

There are now more than 260 retail shops and restaurants at Jewel Changi Airport. More than 30 new brands were welcomed into the fold in 2024, and another 30 are set to join the tenancy mix in 2025.

James Fong, CEO of Jewel Changi Airport Development, said: “We are highly encouraged by the strong performance of Jewel, especially against a soft retail climate. This was only possible with close collaboration from our tenant partners and business partners. To ensure that Jewel stays an exciting destination for both local and overseas visitors, we continue to support the business strategies of our existing tenants to grow their business and customer base by expanding their brand presence and introducing new retail experiences in Jewel.”

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